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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Libby Chase

Libby Chase

May 19, 2025

5  out of  5
rating by Libby Chase
"We are longtime clients of Jim. He and his team, Janell specifically, are top notch! They are incredibly responsive, prompt with any request and I couldn’t recommend more."
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Katrina Robinson

May 19, 2025

5  out of  5
rating by Katrina Robinson
"I have been with Jim Donahue's office for 24 years and highly recommend them! Excellent customer service, very responsive, and they treat you like family while helping take care of your insurance needs for all the curve balls life throws at you!"
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tony scola

May 12, 2025

5  out of  5
rating by tony scola
"This agency is one of the best I’ve ever dealt with. The girls that work in the office are some of the most Nicest people I’ve ever dealt with. I would recommend this agency to anyone. They made getting insurance on our new house in Cars seamless. Thank you for being a great agent."
We responded:
"You and your family have been fantastic customers for many years. It’s been a pleasure working with the entire Scola family. Thanks Tony!"
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Karen Van Dyck

May 8, 2025

5  out of  5
rating by Karen Van Dyck
"State Farm is always responsive, and fair. The people are friendly and reassuring to work with. Yes, 5 stars!"
We responded:
"Very glad that you’re satisfied Karen. Thanks for being a valued customer!"
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Steven

May 7, 2025

5  out of  5
rating by Steven
"This office is professional, responsive, and helpful in all aspects."
We responded:
"Really appreciate that Steven!"
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Andrea Reyes

April 30, 2025

5  out of  5
rating by Andrea Reyes
"Angela Layden was fantastic!! Very informative, honest and professional. Thank you for your help."
We responded:
"Angela has been a wonderful addition to Team Donahue. Thanks Andrea!"
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Elizabeth Skly

April 30, 2025

5  out of  5
rating by Elizabeth Skly
"Jim’s team always provides me with the best service and handles my needs with care."
We responded:
"“Like a Good Neighbor” isn’t just a catchy term. We work hard to deliver. Thanks Elizabeth!"
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Kailee Klempner

April 28, 2025

5  out of  5
rating by Kailee Klempner
"Worked with Molly to sort out my renters insurance policies for both apartments I’ve been at. Everything went smoothly and communication was so quick and easy!"
We responded:
"So happy that you’re satisfied Kailee. Thanks for your business!"
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joan lombardi

April 18, 2025

4  out of  5
rating by joan lombardi
"Janell is very efficient and professional. We received good and quick pricing for our auto and home insurance. We would recommend Jim Donahue for your insurance needs."
We responded:
"Thank you Joan. All of us at the Donahue Agency agree. Janell is fantastic! Thanks for sharing your thoughts and for being a valued customer."
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Jennifer Beese

April 16, 2025

5  out of  5
rating by Jennifer Beese
"Janell is wonderful, friendly, prompt and provides great service !"
We responded:
"Thanks Jenny. All of us at the Donahue Agency agree! I really appreciate your kind words."
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John Doherty

April 14, 2025

5  out of  5
rating by John Doherty
"Excellent service from a top notch team!"
We responded:
"You’re too kind Johnny. Thanks for bringing your business the Donahue Insurance Agency. We really appreciate it!!"
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Kelly O'Grady

April 4, 2025

5  out of  5
rating by Kelly O'Grady
"Jim Donahue, Janell Dunker & Team have done an excellent job on our insurance needs for 30+ years: auto, home & life. They are now providing for the next generation with our daughter and son. They are slays responsive and thorough! Highly recommend!!"
We responded:
"All of us at the Donahue Agency appreciate your business and friendship. Thanks Kelly!"
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Tom Owens

March 26, 2025

5  out of  5
rating by Tom Owens
"JIm Donahue and the State Farm team do a great job for our family."
We responded:
"Your terrific family is a pleasure to do business with. Thanks Tom!"
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Stephanie K

March 26, 2025

5  out of  5
rating by Stephanie K
"Everyone is so helpful here! I've been with the same insurance company/agent for 10+ years and have never had a complaint."
We responded:
"We really appreciate your kind words Stephanie. We hope to have you for another 10+ years here at Donahue Insurance Agency!"
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Ed Flynn

March 25, 2025

5  out of  5
rating by Ed Flynn
"Fast courteous service and saved me several thousand dollars with greater coverage.."
We responded:
"You’re the best Ed. On behalf of my team and I and the Donahue Agency, thank you!"
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Jon Mohr

March 24, 2025

5  out of  5
rating by Jon Mohr
"Janelle is great!! She makes the whole process super simple and easy"
We responded:
"Thanks Jon. I think we’ll keep her for another few decades!"
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Herb Mueller

March 21, 2025

4  out of  5
rating by Herb Mueller
"Janelle was a joy to deal with and I even saved money on my homeowners Ins Was very quick over the phone maybe 20 minutes Thanks Janelle"
We responded:
"I’m thrilled that Janell was helpful and that you were pleased with the service. Our entire team at the Donahue Insurance Agency takes great pride in what we do everyday. Thanks Herb!"
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Christine Winchester

March 20, 2025

5  out of  5
rating by Christine Winchester
"We have been with this office since 1997 and really appreciate how friendly, knowledgeable and responsive they are (especially Janell). Would highly recommend."
We responded:
"How is that possible? That would mean I started my agency when I was 12😂. Seriously, you have been a fantastic customer Christine. Thank you very much!"
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Eileen

March 20, 2025

5  out of  5
rating by Eileen
"Jim Donahue’s staff is amazing! Quick to answer the phone and answer all questions and concerns very precisely and throughly. Absolutely a pleasure to work with on all our insurance needs."
We responded:
"All of us here at the Donahue Agency appreciate you and your business. Thanks Eileen!!"
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Joe Russo

March 20, 2025

5  out of  5
rating by Joe Russo
"I just started using Jim Donahue State Farm as my car insurance provider homeowners insurance provider Janell has been awesome working with! They are professional, work diligently, and make you feel like part of the family. Thank you very much! I would recommend giving them a call."
We responded:
"Welcome to the Donahue Agency Joe! We are happy you’re here and really appreciate your business!"
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Katherine Kayastha

March 20, 2025

5  out of  5
rating by Katherine Kayastha
"Jim and his staff have always been extremely responsive to any and all of our needs! Highly recommend them!"
We responded:
"You are too kind Katie!"
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Sue Deitelhoff

March 13, 2025

5  out of  5
rating by Sue Deitelhoff
"Great people to deal with. Fast and precise."
We responded:
"All of us at the Donahue Insurance Agency thank you for your business and your kind works!"
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Scott Smith

March 12, 2025

5  out of  5
rating by Scott Smith
"The best insurance company I’ve ever dealt with, quick responses and very helpful"
We responded:
"Much appreciated Scott, thank you!"
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Liz Larson

March 10, 2025

5  out of  5
rating by Liz Larson
"My parents had been with Jim for years and when it was time for me to go on my own policy they made the transition smooth and easy! Since then whenever I have a change they are very prompt to get things updated!"
We responded:
"All of us at the Donahue Agency are happy to have you and your family as customers. Thanks Liz!"
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Pat Kelly

March 6, 2025

5  out of  5
rating by Pat Kelly
"Janell was proactive with contacting me to offer a review of my upcoming home, auto, and umbrella renewals. I was impressed with how informed/knowledgeable she was in answering a number of questions about insurance in general as well as for me particularly. Great service!"
We responded:
"Molly is a wonderful asset to the team. I'm glad to hear we were able to assist with reviewing your home and auto insurance policies."