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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin Horan

Kevin Horan

April 14, 2026

5  out of  5
rating by Kevin Horan
"We have been insured by Jim Donahue State Farm insurance for over 20 years. All of our insurance needs are covered by State farm due to the great work of Jim Janelle and staff. Everyone with Jim‘s office is very knowledgeable, professional and friendly. We had a recent claim andJanelle explained the claim process perfectly so we knew what to expect in resolving the claim. Thank you all for your excellent service. Hopefully we can stay insured with you for the next 20 years."
We responded:
"How about another 30? We really appreciate your business. Thanks Kevin!"
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John

April 13, 2026

5  out of  5
rating by John
"I thoroughly enjoyed my business with Janell and her group! They were very accommodating . Babs Ward"
We responded:
"Thanks Babs and welcome to the Donahue Agency!"
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Courtney Burkett

April 10, 2026

5  out of  5
rating by Courtney Burkett
"I've been working with Jim and Janell for a few years now. They are both very diligent and always address my emails/concerns the same day! Everything is always quick with them, which is so appreciated!"
We responded:
"Janell, myself and the entire team at the Donahue Agency are thrilled that you’re satisfied. Thanks Courtney!"
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Patti Blazer

April 9, 2026

5  out of  5
rating by Patti Blazer
"I have been using Jim's agency for my homes/cars and it has been a very professional and personable experience. I have every bit of confidence in the entire staff there as they have helped me navigate a claim of recent regarding an ice dam on the roof. I would recommend their agency - they are a good neighbor."
We responded:
"A good neighbor with great customers, and you certainly are one of them. Thanks Patti!"
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Kevin Brooks

April 8, 2026

5  out of  5
rating by Kevin Brooks
"Very happy with coverage, service and especially staff for 20+ years. I would recommend to anyone seeking insurance coverage of all types."
We responded:
"Kevin, thank you for your kind words. I completely agree—the staff truly makes the agency. It’s hard to believe it has been over 20+ years."
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Claudia Chapulis

April 4, 2026

5  out of  5
rating by Claudia Chapulis
"A neighborhood gem. Wonderful customer service, feels like family."
We responded:
"Thank you for your 5-star review, Claudia. Welcome to the agency. Feels like family because you are family! "
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Lindsay Sherwin

April 2, 2026

5  out of  5
rating by Lindsay Sherwin
"I have been a customer for many years. Jim and all of his staff are very friendly and knowledgeable. They’re always very helpful and answer all my questions. Definitely would recommend the for all insurance needs"
We responded:
"Thank you for the amazing review, Lindsay! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Molly Davies

April 2, 2026

5  out of  5
rating by Molly Davies
"Jim and Janell are great! Been helping me and my family for years!!! Great service."
We responded:
"We hope to work with you for many more years Molly! Many thanks!"
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Lara Keith

April 2, 2026

5  out of  5
rating by Lara Keith
"Jim and his entire staff provide top notch service! They are always there to support my growing family through all of life’s stages. Couldn’t be happier with the level of service and responsiveness they provide. Highly recommend!"
We responded:
"“Like a Good Neighbor” We love having you and your amazing family as customers. Thank you Lara!"
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Gabe

March 22, 2026

5  out of  5
rating by Gabe
"Responsive and helpful"
We responded:
"The Donahue Agency is proud to call you our customer. Thanks Gabe!"
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Jenny Gardner

March 19, 2026

5  out of  5
rating by Jenny Gardner
"Their team is so great at responding to you. That’s one of the reasons I went with State Farm."
We responded:
"We respond because we love our customers. Thanks Jenny!"
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Kevin Owens

March 16, 2026

5  out of  5
rating by Kevin Owens
"Molly was a great help with my request for help with one of our policies~"
We responded:
"We appreciate the love Kevin. Molly and the entire Donahue Team thank you!"
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Anthony Demichael

March 13, 2026

5  out of  5
rating by Anthony Demichael
"Great service, always available and quick to respond to emails."
We responded:
"You’re a good man Anthony. Thanks for the shout out!"
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Carol Henkel

March 11, 2026

5  out of  5
rating by Carol Henkel
"Great experience. Janell from Jim’s office helped me and she was extremely knowledgeable & helpful. Will recommend to others."
We responded:
"We are happy that you are pleased with us Carol. Janell, me and our entire team at the Donahue Agency are glad you are here!"
Profile photo of Janet Turner

Janet Turner

March 10, 2026

5  out of  5
rating by Janet Turner
"Janell and team at Jim Donahue’s State Farm office are great. We’ve worked with the team for many years and have always received excellent service. I recently purchased renters insurance for a family member and it was a quick and easy process."
We responded:
"You and your family are the best. Thanks Janet!"
Profile photo of Luleta Dardovski

Luleta Dardovski

March 5, 2026

5  out of  5
rating by Luleta Dardovski
"Great experience with Jim and Molly! Really quick email response time and very easy to reach via phone!"
We responded:
"Welcome, Luleta! If we can be of service to you or your family, please don’t hesitate to let us know. We’re here to help!"
Profile photo of Jeff Stewart

Jeff Stewart

March 5, 2026

5  out of  5
rating by Jeff Stewart
"Janelle, Jim, and team were excellent to work with in establishing new insurance policies for our auto and home. Very responsive as they made the process very simple and easy to understand. I would recommend them and State Farm to anyone looking for new insurance coverage."
We responded:
"Thank you for your kind words, Jeff! We’re delighted to welcome you and look forward to many years of assisting you and your family. If you ever need anything, please don’t hesitate to reach out."
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Agnes Gajdosz

March 2, 2026

5  out of  5
rating by Agnes Gajdosz
"They’re always so awesome and accommodating. Have answers for every single question I have. Could not recommend them more 10/10 experience every time"
We responded:
"Thank you so very much Agnes. We are thrilled that you are our customer here at the Donahue Agency!"
Profile photo of Dane Butikofer

Dane Butikofer

February 23, 2026

5  out of  5
rating by Dane Butikofer
"Excellent service, they made getting insurance quick and easy"
We responded:
"Then we accomplished our mission at the Donahue Agency. Thanks Dane, for your business and being a valued customer!"
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Review Mirror

February 14, 2026

5  out of  5
rating by Review Mirror
"From property, to auto, to the liability insurance needee to throw a party in public park, I've been a longtime customer of this office. The staff are all courteous, friendly, professional and helpful. They are readily available by phone and quick to respond to emails. The few times I've needed to file a claim, they've eased the process. I highly recommend Jim Donahue's office."
We responded:
"Really appreciate that Steven!"
Profile photo of Tricia Pusatera

Tricia Pusatera

February 13, 2026

5  out of  5
rating by Tricia Pusatera
"Working with Jim Donahue State Farm Insurance is always so easy and they are very professional. I worked with Molly and she is so knowledgeable , helpful and professional. She advised and helped me add a policy I needed right away. I would 100% recommend Molly abd this office of State Farm."
We responded:
"It is our pleasure to serve you Tricia. Thanks for the kind words about our service and Molly in particular. "
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Shirley Minor

February 6, 2026

5  out of  5
rating by Shirley Minor
"Called a nearby roadside service to jumpstart the battery and was reimbursed for the fee. Great service!!"
We responded:
"That’s great news Shirley. We’re thrilled that you are happy with the service. Thanks for your business!"
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Rita Olson

February 6, 2026

5  out of  5
rating by Rita Olson
"They are always available and knowledgable. Friendly and efficient. I've been with them for years."
We responded:
"Team Donahue is proud to call you our customer. Thanks Rita!"
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Robert Meloni

February 6, 2026

5  out of  5
rating by Robert Meloni
"Jim and his team have your back. Professional and truly caring. Have helped me weather crazy increases in auto, home, and umbrella. Excellent consultations."
We responded:
"Treat Donahue is humbled by your comments. Glad to have you as a client!"
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Maggie Blaha

February 5, 2026

5  out of  5
rating by Maggie Blaha
"Great customer experience! Very easy to work with, they got back to you super quickly and are very helpful. I would highly recommend and great coverage"
We responded:
"We really appreciate your recommendation Maggie. My team and I are proud having you as our customer."