
State Farm® Insurance Agent Jim Donahue
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve Suzuki
June 14, 2025
"For the past 15 years Jim and his staff have been top notch professionals. They’ve handled all our issues with prompt and excellent results."
"I remember the day we onboarded you Steve. Those 15 years flew by! Our hope is that we continue this great relationship for 15 more and beyond. Thank you!"
zoe t
June 12, 2025
"My family has worked with Jim Donahue’s office for many years without any complaints! More recently I have needed some policies written with a quick turnaround and they have always followed through SO quickly. Thank you to everyone who works at the office"
"Zoe - So glad that you and your family are pleased with our service. Thanks to all of you for your business and thoughtfulness!"
Norman Rick
June 11, 2025
"Great staff and great service, they’re always available to assist when needed!"
Karen Van Dyck
June 9, 2025
"State Farm is always responsive, and fair. The people are friendly and reassuring to work with. Yes, 5 stars! Janell, a special thanks to you."
"Very glad that you’re satisfied Karen. Thanks for being a valued customer!"
James Andreoni
June 5, 2025
"We have been with them for many years. They are very good people to deal with and recommend them highly."
"It has been our pleasure serving you and your family Jim. Thanks for your business!"
Katie Chomko
May 27, 2025
"Been a State Farm customer for many years but switched to Jim Donahue's office because I needed someone licensed in both IL and IN. A couple months later I had an issue with an errant classification on my 19- year- old son's driver's record by the Secretary of State. Their error would have doubled the cost of our insurance. Janelle and Molly in Jim's office went above and beyond to successfully get the issue resolved. I highly recommend Jim Donahue's office!"
"Thanks for the kind words Katie. The Donahue Team takes great pride in exceeding expectations with all of our customers in every state that we service. We really appreciate you and your business!"
Julianne Borrelli
May 21, 2025
"I can't begin to say enough about these wonderfully helpful souls here at the Jim Donahue State Farm office. They offer customers a solid professional connection, with honest and friendly service. A huge shout-out has to go to Janell; for keeping it positive, from my very first call, she has been a rockstar for over 40 years👍"
"My mission is to keep Janell for another 40 years. She is the best in the business, and my entire team strives to be there for all of our customers, each and every day. Thanks again Julianne!"
Libby Chase
May 19, 2025
"We are longtime clients of Jim. He and his team, Janell specifically, are top notch! They are incredibly responsive, prompt with any request and I couldn’t recommend more."
"My team makes me look good Libby. I could not do this without them. Thanks for the recommendation and your kind words!"
Katrina Robinson
May 19, 2025
"I have been with Jim Donahue's office for 24 years and highly recommend them! Excellent customer service, very responsive, and they treat you like family while helping take care of your insurance needs for all the curve balls life throws at you!"
"Curve balls are hard to hit , that’s for certain. We try to help our customers hit home runs. Thanks Katrina!"
tony scola
May 12, 2025
"This agency is one of the best I’ve ever dealt with. The girls that work in the office are some of the most Nicest people I’ve ever dealt with. I would recommend this agency to anyone. They made getting insurance on our new house in Cars seamless. Thank you for being a great agent."
"You and your family have been fantastic customers for many years. It’s been a pleasure working with the entire Scola family. Thanks Tony!"
Steven
May 7, 2025
"This office is professional, responsive, and helpful in all aspects."
"Really appreciate that Steven!"
Andrea Reyes
April 30, 2025
"Angela Layden was fantastic!! Very informative, honest and professional. Thank you for your help."
"Angela has been a wonderful addition to Team Donahue. Thanks Andrea!"
Elizabeth Skly
April 30, 2025
"Jim’s team always provides me with the best service and handles my needs with care."
"“Like a Good Neighbor” isn’t just a catchy term. We work hard to deliver. Thanks Elizabeth!"
Kailee Klempner
April 28, 2025
"Worked with Molly to sort out my renters insurance policies for both apartments I’ve been at. Everything went smoothly and communication was so quick and easy!"
"So happy that you’re satisfied Kailee. Thanks for your business!"
joan lombardi
April 18, 2025
"Janell is very efficient and professional. We received good and quick pricing for our auto and home insurance. We would recommend Jim Donahue for your insurance needs."
"Thank you Joan. All of us at the Donahue Agency agree. Janell is fantastic! Thanks for sharing your thoughts and for being a valued customer."
Jennifer Beese
April 16, 2025
"Janell is wonderful, friendly, prompt and provides great service !"
"Thanks Jenny. All of us at the Donahue Agency agree! I really appreciate your kind words."
John Doherty
April 14, 2025
"Excellent service from a top notch team!"
"You’re too kind Johnny. Thanks for bringing your business the Donahue Insurance Agency. We really appreciate it!!"
Kelly O'Grady
April 4, 2025
"Jim Donahue, Janell Dunker & Team have done an excellent job on our insurance needs for 30+ years: auto, home & life. They are now providing for the next generation with our daughter and son. They are slays responsive and thorough! Highly recommend!!"
"All of us at the Donahue Agency appreciate your business and friendship. Thanks Kelly!"
Tom Owens
March 26, 2025
"JIm Donahue and the State Farm team do a great job for our family."
"Your terrific family is a pleasure to do business with. Thanks Tom!"
Stephanie K
March 26, 2025
"Everyone is so helpful here! I've been with the same insurance company/agent for 10+ years and have never had a complaint."
"We really appreciate your kind words Stephanie. We hope to have you for another 10+ years here at Donahue Insurance Agency!"
Ed Flynn
March 25, 2025
"Fast courteous service and saved me several thousand dollars with greater coverage.."
"You’re the best Ed. On behalf of my team and I and the Donahue Agency, thank you!"
Jon Mohr
March 24, 2025
"Janelle is great!! She makes the whole process super simple and easy"
"Thanks Jon. I think we’ll keep her for another few decades!"
Herb Mueller
March 21, 2025
"Janelle was a joy to deal with and I even saved money on my homeowners Ins Was very quick over the phone maybe 20 minutes Thanks Janelle"
"I’m thrilled that Janell was helpful and that you were pleased with the service. Our entire team at the Donahue Insurance Agency takes great pride in what we do everyday. Thanks Herb!"
Christine Winchester
March 20, 2025
"We have been with this office since 1997 and really appreciate how friendly, knowledgeable and responsive they are (especially Janell). Would highly recommend."
"How is that possible? That would mean I started my agency when I was 12😂. Seriously, you have been a fantastic customer Christine. Thank you very much!"
Eileen
March 20, 2025
"Jim Donahue’s staff is amazing! Quick to answer the phone and answer all questions and concerns very precisely and throughly. Absolutely a pleasure to work with on all our insurance needs."
"All of us here at the Donahue Agency appreciate you and your business. Thanks Eileen!!"